Shipping Policy

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ARE FOOD ITEMS PURCHASED ONLINE FRESHLY PACKED?

All Food Items available in N2H are Freshly packed. All items delivered by us come with the manufacturing date & an expiry date.

WHAT IS THE MODE OF PAYMENT?

We accept all major credit and debit cards along with a net banking facility with our highly encrypted SSL payment gateway.

HOW MUCH ARE THE DELIVERY CHARGES?

N2H (a unit of Apex Links) provides free home delivery* on all items with the minimum purchase of INR. 1000/-. *For certain states a minimum shipping fee would apply.

WHAT IS THE ESTIMATED DELIVERY TIME?

The estimated delivery time for all the products depends on the location. Since the products are shipped from Chennai, it usually takes 2 business days for the products to be shipped across the state. For purchases from all major cities across the country, it takes 3 to 4 business days for the products to be shipped. Also, other non major cities in India, the product will be shipped within 4 to 5 business days from the date of order confirmation.

With every order, you will receive an email containing the details of the order placed by you. Once we ship the item(s), you will receive another email containing the shipping details.

ONCE THE ORDER IS MADE, CAN THE ORDER BE CANCELLED?

The order placed can be cancelled only within 24 hours of placing the order. And the amount will be refunded to you within 7 to 10 business days. For orders that has already been shipped, there will be no cancellations made and the same will be notified to you at the time of cancellation.

IF THE PRODUCTS ARE DAMAGED, WILL IT BE REPLACED?

If the products that you purchased have not been delivered in a proper condition or have been damaged in transit, please do not accept the package as we will replace the goods with no extra cost.

DOES N2H DELIVER INTERNATIONALLY?

N2H doesn’t deliver items internationally. You are more than welcome to make your purchases on our site from anywhere in the world, but you’ll have to ensure the Delivery Address is within India.